BUYING FROM NATIONAL FUELS - FAQ
We are a family run UK business established over 35 years ago.
We honour thousands of orders every year and customer satisfaction is our top priority
Our dedicated team will make sure your order is shipped as soon as we receive it.
We carry a huge stock of Kiln Dried Logs, Smokeless Fuels, Briquettes and much more – All ready to be delivered.
Delivery usually takes two working days.
You’ll receive a confirmation email with your order details, and we’ll do the rest!
You can call us on 0161 258 2285 anytime for an order update
Yes!
You’ll receive an email invoice and also a printed version with your delivery
We are delighted to offer FREE UK SHIPPING – So you can rest easy, there will be no nasty surprises, what you pay for your goods is the total
Because of the nature of our products we are able to leave them at your home or business in a safe place
PAYMENT & ORDER INFORMATION
Payments are taken as soon as you checkout on our store
Absolutely!
We use Stripe as our payment gateway – They are one of the internets biggest payment gateways and are ultra secure.
We don not store your payment details at all, that is taken care of by Stripe to ensure your security
Call us!
We’ll make sure your order is perfect and that you are 100% satisfied with our service.
Our number is 0161 258 2285 and we are waiting to help you
You can change or cancel your order at any time by calling us on 0161 258 2285 or by logging into your account by clicking here
You can view your orders by logging in and clicking here
Don’t panic – You can request a new password by clicking here
